Terms & Conditions

German Motors

Welcome to the website of German Motors (“we”, “our”, “us”). By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Use of Our Website

By using this website, you agree to:

  • Use it only for lawful purposes

  • Not interfere with its operation or security

  • Not attempt to access restricted areas or systems

We reserve the right to modify, suspend, or discontinue any part of the website at any time without notice.

2. Quotes and Estimates

All quotes provided—whether online, via email, phone, or in person—are:

  • Estimates only, based on visible damage

  • Subject to change after full inspection

  • Valid for a limited period (usually 7–14 days unless otherwise stated)

Additional repairs or costs will be communicated before proceeding.

3. Services and Repairs

When leaving a vehicle with us, you agree that:

  • You have the authority to approve repairs

  • You are responsible for ensuring all personal belongings are removed

  • Repair timelines may vary due to parts availability, insurance approvals, or unforeseen issues

We will make every effort to complete repairs professionally and within agreed timeframes.

4. Insurance Claims

Where repairs are part of an insurance claim, you acknowledge that:

  • Approval from your insurer is required before work begins

  • Excess payments (if applicable) must be paid before vehicle collection

  • We may communicate with your insurer or assessor on your behalf

Insurance-related delays are outside our control.

5. Payments

Payments must be made in full before the vehicle is released unless a prior written agreement exists.
We accept:

  • Cash

  • EFT / Bank Transfer

  • Approved insurance payments

  • Other payment methods as listed on our website

Late payments may incur storage fees.

6. Warranty

We provide a warranty on workmanship according to industry standards.
This does not cover:

  • Normal wear and tear

  • Future damage or accidents

  • Pre-existing structural issues

  • Parts supplied by the customer

Warranty details may vary depending on the service provided.

7. Liability

While your vehicle is in our care, we take reasonable precautions to protect it.
We are not liable for:

  • Loss of personal items left in the vehicle

  • Damage caused by external events such as fire, theft, weather, or acts of nature

  • Additional hidden damage that only becomes visible after disassembly

Our liability is limited to the maximum extent permitted by law.

8. Cancellations & Changes

You may cancel or reschedule an appointment by contacting us directly.
We reserve the right to decline or reschedule services due to:

  • Unforeseen circumstances

  • Parts unavailability

  • Safety concerns

  • Non-payment or policy breaches

9. Intellectual Property

All content on this website—including text, logos, images, and graphics—is owned by or licensed to us.
You may not reproduce, distribute, or use any content without written permission.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, security, or privacy practices of external sites.

11. Privacy

Use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

12. Changes to These Terms

We may update these Terms & Conditions at any time. The latest version will always be posted on our website with an updated “Effective Date.”

13. Contact Information

For any questions regarding these Terms & Conditions, please contact:

German Motors
45 Boom Street
Zeerust
2865
North West
Email: info@germanmotors.co.za
Tell: (018)-642-5010